Although we guarantee our services, there are circumstances which we cannot control. We are not responsible for visas that are stolen, lost or damaged in the mail. We cannot guarantee that a visa will be issued, as the Consulate may refuse to grant entry/exit visa for any reason. Your Consular fees are reimbursable only if you are denied an entry visa, and the Consulate has offered to refund its fee. Otherwise, such fees are non-refundable and subject to change without notice.

Please note that we start processing on the day we receive your complete paperwork. One day should be added for delivery of your visa to your home. Be aware that Consulates are closed for all U.S. and their national holidays. Please call us for information on specific country's National holidays.